Course curriculum

  • 1

    Module One: Getting Started

    • Module One: Getting Started
  • 2

    Module Two: The Big Picture

    • Module Two: The Big Picture
  • 3

    Module Three: Understanding Communication Barriers

    • Module Three: Understanding Communication Barriers
  • 4

    Module Four: Paraverbal Communication Skills

    • Module Four: Paraverbal Communication Skills
  • 5

    Module Five: Non-Verbal Communication

    • Module Five: Non-Verbal Communication
  • 6

    Module Six: Speaking Like a STAR

    • Module Six: Speaking Like a STAR
  • 7

    Module Seven: Listening Skills

    • Module Seven: Listening Skills
  • 8

    Module Eight: Asking Good Questions

    • Module Eight: Asking Good Questions
  • 9

    Module Nine: Appreciative Inquiry

    • Module Nine: Appreciative Inquiry
  • 10

    Module Ten: Mastering the Art of Conversation

    • Module Ten: Mastering the Art of Conversation
  • 11

    Module Eleven: Advanced Communication Skills

    • Module Eleven: Advanced Communication Skills
  • 12

    Module Twelve: Wrapping Up

    • Module Twelve: Wrapping Up