Course curriculum

  • 1

    New Chapter

    • Module One: Getting Started

  • 2

    Module Two: What is Social Media?

    • Module Two: What is Social Media?

  • 3

    Module Three: Defining Your Social Media Policy (I)

    • Module Three: Defining Your Social Media Policy (I)

  • 4

    Module Four: Defining Your Social Media Policy (II)

    • Module Four: Defining Your Social Media Policy (II)

  • 5

    Module Five: Creating a Living Document

    • Module Five: Creating a Living Document

  • 6

    Module Six: Keeping an Eye on Security

    • Module Six: Keeping an Eye on Security

  • 7

    Module Seven: Rules to Follow When Posting (I)

    • Module Seven: Rules to Follow When Posting (I)

  • 8

    Module Eight: Rules to Follow When Posting (II)

    • Module Eight: Rules to Follow When Posting (II)

  • 9

    Module Nine: Benefits of Social Media

    • Module Nine: Benefits of Social Media

  • 10

    Module Ten: The Pitfalls of Social Media

    • Module Ten: The Pitfalls of Social Media

  • 11

    Module Eleven: Listen to Your Customers

    • Module Eleven: Listen to Your Customers